They chose us !
Since 2023, Maximus Propreté et Services has been digitalizing the traceability of its interventions with MoveWORK solutions. Specializing in the maintenance of residential buildings, offices, and parking facilities, the company mainly operates in the Île-de-France region and offers a wide range of services, including premises cleaning, waste management, bulky waste removal, grounds maintenance, window cleaning, and security services.
Kevin FOLIGAN, President of Maximus Propreté et Services, agreed to answer our questions and shared how the MoveWORK Flow platform supports him in his day-to-day operations.
Why did you start looking for a tool, and why did you choose MoveWORK?
Before founding Maximus Propreté et Services, I worked in the multi-services sector, in close collaboration with property management companies. Property managers are particularly demanding clients who require detailed reports on service providers’ interventions. I quickly realized that implementing a service traceability tool was essential to ensuring customer satisfaction.
As a result, I needed a solution that would provide me with all field information in real time. The tool had to allow me to verify the presence of our staff on site, know when they left, and, above all, give them the ability to report information to me instantly. I was looking for a simple solution that would allow agents to work independently and easily communicate their needs to me, whether regarding supplies, equipment, incidents, or other issues.
I was also looking for a tool that could give clients direct access to a dedicated portal, allowing them to track completed interventions, view any issues, and even read comments. In practical terms, the MoveWORK Flow platform offered all these possibilities. With the reports, I can share information with my clients clearly and immediately. Thanks to data collected through the mobile apps, everything is already structured, illustrated with photos, and ready to use. It is also a way of empowering agents and increasing their engagement.
Beyond the features themselves, what I liked about MoveWORK was the responsiveness of your teams. I was supported right from the start, my questions were answered, and the intuitive interface of the tool convinced me.
How do you use MoveWORK’s solutions?
First and foremost, all of my agents use the myMissions app on a daily basis. At each building or co-owned property, they log their entry and exit via a localized QR code. For waste management services, the QR codes are placed on the bins so that clocking in and out at the start and end of the job is quick and easy. With myMissions, the field worker can send me photos, let me know in real time if there’s a problem or something unexpected, and give me a genuine report on the job. They have a voice, and it’s heard.
I also particularly appreciate the app-free clock-in feature. For example, I had a field worker who couldn’t clock in because she wasn’t able to download myMissions. Thanks to this new solution, she can now log her shifts without any issue! On my end, I use MoveWORK Flow to manage attendance. With the platform, I get a minute-by-minute summary of clock-ins and immediate visibility into absences. With my monitoring dashboards, I can track my teams’ activity in real time from anywhere and act proactively in the event of an incident (delays, absences, broken equipment, missing supplies, etc.).
What are the benefits for your teams and your clients?
Most of the agents quickly understood the value of the app. Back in the day, everything was done on paper, but that’s a thing of the past now. Today, a digital version is essential to stay responsive and to provide proof that we actually carried out the work on the building.
On top of that, the platform gives me daily peace of mind and saves me time thanks to automated reports. It allows me to effectively monitor sensitive sites and be alerted immediately if there’s an issue. Nowadays, software vendors often sell products where after-sales support falls short. With MoveWORK, I’ve never been left on my own. That’s actually the reason I kept using the tool and didn’t give in to competitors who were courting me. Your platform keeps evolving, and every month, new features tailored to our needs are released. All of this reassures me about my investment, and on that front, I have no regrets whatsoever.
Finally, MoveWORK Flow is truly a differentiating proposition compared to the competition there’s no debate about that. As a small business, the platform has allowed me to stand out from larger companies that hadn’t yet digitalized their processes. Most condominium property managers are impressed by the tool and reassured that I use a solution to run my operations. And this matters even more on large properties, where I can prove to the client that we were on-site at a specific place and time. The native mobile apps work even without network coverage, so there are no more misunderstandings or disputes we all get to work with peace of mind.
Quelles sont vos perspectives d'évolution avec MoveWORK ?
Maximus Propreté et Services started out with just two or three buildings, and today, we work with more than thirty. MoveWORK supported me throughout my journey, with training sessions and then customer support available at all times. My dedicated coach not only guided me but also encouraged me to get familiar with the tool without hesitation, and sparked my thinking by suggesting potential improvements. She helped me push further than what I had originally imagined.
So in 2025, I want to keep up this momentum by digitalizing our quality processes and integrating HR features. I’m planning to hire a team leader, who will use myDecisions, the app dedicated to managers, to carry out quality checks on client sites. My goal is to reach at least 70% usage of MoveWORK Flow’s features, in order to gain efficiency. As a service provider, we offer services with very thin margins. MoveWORK allows me to find profitability in places I never would have imagined.
Would you recommend MoveWORK?
I recommend MoveWORK 100% to all cleaning companies looking to improve their quality standards. In fact, I’ve already recommended it to a friend who works in construction site cleaning. Nowadays, a tool like this has become essential. I use your solutions every day and I’m entirely satisfied with them.