From initial digitalization to orchestrated Facility Management.
Start small (QR codes, kiosks, myMissions) with your core services (front desk, occupant services, office cleaning) and scale up at your own pace to multi-service coordination powered by data.
Adoption path – 3 levels, one single foundation.
Level 1 – Essential
• Access control: QR code, kiosk, or badge (NFC/Code)
• Single channel for reports and requests
• Simple evidence (timestamp, photo)
Ideal for a measurable and visible first step
Level 2 – Advanced
• myMissions: personalized mobile app (no-code)
• Guided forms, “first taker” assignments, notifications
• Quality checks and sampling
Standardize your workflows and gain responsiveness
Level 3 – Expert
• myMissions Indoor (building/zone guidance)
• Multi-step workflows, SLAs, escalations
• IoT (HygiaConnect®…), SmartReport, and client Workspaces
Multi-service orchestration and shared management
Fast deployment
+20% field productivity
+20% faster decisions
Client case: La Normande
Digitalization serving process simplification
La Normande s a family-owned cleaning company founded in 1964 and, since 2022, a wholly owned subsidiary of the AWEN-SERVICES.
group. From regular cleaning to full restoration, the company specializes in a wide range of services: facility maintenance, disinfection, waste management, exceptional interventions…
In October 2023, on the recommendation of AWEN Propreté, the company chose MoveWORK solutions to digitalize the management of its intervention orders.
→ A concrete illustration of what the Essential level means for your clients today.
Saved thanks to the removal of paper work orders in the field
Saved in back-office administrative processing
Automated (scheduling, assignment, quality control)
Data entry, photos, and signatures even without network
Your key services – concrete, step by step
Reception and occupant services
Essential
• QR code and kiosk for simple requests (cleaning, comfort, IT…)
• Tracking dashboard and email notifications
• Timestamped evidence
Advanced
• myNeeds and myMissions apps (kiosk)
• “First taker” assignments, automatic reminders
• Guided forms and integrated satisfaction feedback
Expert
• Multi-step workflows (reception → services → security)
• Client Workspaces + SmartReport
• IoT connection (people counters, comfort sensors)
–90% incoming calls
Closure rate < SLA
Office cleaning
Essential
• Access control (QR code, badge, kiosk)
• Quick reporting (areas, consumables)
• Before / after photo
Advanced
• myMissions: checklists, protocols
• Quality sampling and action plans
• Automatic reminders and escalations
Expert
• Connected washrooms HygiaConnect® JVD
• Route optimization (footfall, thresholds, IoT)
• SmartReport (quality, costs, consumption))
Zero consumable stockout
A project that grows with you at your pace
Security, GDPR & integrations
Trust
• Encryption in transit and at rest, roles and logs
• Azure AD SSO, fine-grained access control
• GDPR compliance, enforceable traceability
Openness
• APIs & Webhooks (BI, CMMS, sensors)
• CSV imports & data capture on report display
• HygiaConnect® JVD, partner connectors
Start simple – Scale up when you want
We configure an initial scope with you (reception or cleaning),
then expand seamlessly.