Satisfaction Kiosk: The Best Options for 2025
Measuring customer satisfaction is no longer optional it has become an absolute necessity!Today, this indicator directly reflects your company’s performance. As part of a continuous improvement process, your customers voices provide valuable insights to adjust your services, stand out from the competition, and strengthen loyalty. To gather this feedback, several solutions are available: from traditional […]
How to optimize the management of a team talk?
To ensure a healthy and efficient work environment, it is essential to establish regular communication times with your teams. From your office, it is difficult to have a complete view of what is happening on the ground. Yet, it is your agents who hold the most valuable information about the daily operations of your business. […]
Complementary hours: what are the rules for employers?
How can you properly compensate service staff? What are the rules you need to follow? And how can you avoid costly mistakes? Managing working hours can quickly become a real headache for your HR team. Between part-time contracts, complementary hours, and the many rules around pay increases, it’s easy to lose track. And above all, […]
New MoveWORK Dashboards
Fast, intuitive, and real-time… That’s the promise delivered by the new dashboards of the MoveWORK Flow platform! After months of development, this new analytics module transforms your data into decisions effortlessly and in just a few clicks. No need to be an expert to leverage your performance indicators and activity data. Discover our new automated […]
How to automate an intervention report ?
Managing intervention reports manually can quickly become a headache: wasted time, data entry errors, and challenges in ensuring accurate traceability. These well-known challenges for service providers directly affect operational efficiency and customer satisfaction. But what if you could simplify it all with automation? Intervention report: why is it essential? Missed interventions, incomplete tasks, missing equipment, […]
The digital tools that are revolutionizing the concierge service industry
Today, the hospitality sector is at the heart of a digital transformation that is redefining standards of quality, responsiveness, and management. With the growing demands of clients and the need for flawless organization, service providers must continuously innovate to remain competitive. Managing teams, schedules, replacements, and tracking interventions are no longer secondary tasks, but crucial […]
